Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a casino we cover? This page explains how to get in touch with Non Gamstop Casinos and what happens once you do.
How to Reach the Editorial Team
Email is the best way to contact us. Write to [email protected] and a member of our team will read your message personally. We aim to reply within two working days, though this can stretch slightly during busy periods.
To help us route your message quickly, it's worth telling us upfront what your enquiry relates to — a specific casino review, a payment or withdrawal question, a correction, or something else entirely.
What We Can Help With
- Review and content queries — questions about how we assess casinos not on GamStop, including bonus terms, wagering requirements or payment options mentioned in our guides.
- Corrections — casino offers, licensing details and terms change often. If something on the site looks out of date, including anything on our Trusted Non GamStop Casinos UK 2026 page, let us know and we'll check it.
- General feedback — thoughts on how we present bonuses, wagering requirements, payment methods or game selection across the site.
- Partnership or editorial enquiries — if you represent a casino brand or a relevant organisation, please introduce yourself and explain what you have in mind.
- Complaints about a casino — we are not able to intervene in disputes between you and an operator, but we can tell you where our published guidance may help and point you towards independent sources of support.
Questions About Licensing, Bonuses or Payments?
A large share of the messages we receive relate to how casinos not on GamStop are licensed and regulated outside Great Britain, how welcome bonuses and wagering requirements actually work, or which payment methods — debit cards, e-wallets, bank transfers or cryptocurrency — are available to UK customers. These topics are covered in detail across our guides, and our Trusted Non GamStop Casinos UK 2026 page is a good starting point if you're comparing operators before you contact us. If your question isn't answered there, email us and we'll do our best to point you in the right direction.
If You're Worried About Gambling Harm
If you contact us because gambling is causing difficulty for you or someone you know, please say so in your message. We will point you towards appropriate support rather than treating this as a general enquiry. Independent help is available in the UK through GamCare, and readers who have self-excluded via GAMSTOP should be aware that this scheme covers UK-licensed sites only — it does not extend to casinos licensed overseas. We take this seriously and will never dismiss or minimise a message of this kind.
What Happens After You Email Us
Every message is read by a person, not an automated system. We may ask a follow-up question if we need more detail to give you a useful answer. If your enquiry concerns a factual error on the site, we will investigate and update the relevant page where the correction is warranted, and we'll let you know once that's done.
Keeping Our Content Accurate
Our reviews of casinos not on GamStop, including bonus terms, payment options and game ranges, are checked and updated as operators change their offers. Reader feedback is one of the ways we catch things that have moved on since our last check. If something you've read here doesn't match what you found on a casino site, we would genuinely like to hear about it.
Thank you for taking the time to visit this page. Whatever your reason for getting in touch, we look forward to hearing from you.